Back Office Assistant

Payment Processing & Bookkeeping

• Process and monitor payments, ensuring accuracy and timeliness.
• Maintain up-to-date and accurate financial records.
• Assist with monthly, quarterly, and annual financial reporting.

Liaising with Third Parties

• Communicate with external partners, including insurance providers, vendors, and other stakeholders.
• Handle queries and requests from third-party service providers.

Document Management

• Organize and maintain electronic and physical filing systems.
• Prepare and process documentation, contracts, and agreements.

Administrative Support

• Provide general administrative support to the team, including scheduling meetings, managing calendars, and handling correspondence.
• Coordinate office supplies and inventory management.

Data Entry & Analysis

• Accurately input data into company systems and maintain databases.
• Generate reports and analyze data to support decision-making.

Compliance & Record Keeping

• Ensure compliance with internal policies and regulatory requirements.
• Maintain records for audits and inspections as needed.

Customer & Employee Support

• Handle inquiries from customers and employees related to administrative tasks.
• Support onboarding processes for new team members.

Miscellaneous Tasks

• Contribute to process improvement initiatives.
• Assist with event coordination and ad-hoc projects as required.

• Previous experience in a back-office or administrative role preferred.

• Strong attention to detail and organizational skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Basic knowledge of bookkeeping and financial processes is a plus.

• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple tasks efficiently.